Read what our valued guests have said privately and on Airbnb website about their experiences with casanara
Jakob, Germany, 2018
Great place to stay in Santiago. The rooms are very clean, thoughtfully and modern equipped - far beyond Cuban standards! The owner is incredibly friendly and helpful. Located between the city center & the bus station (great if you travel via Viazul). Great breakfast!
Jakob’s private feedback for you:
“Hola! Thank you again for the great hospitality! Natalie is feeling better, and next time we are in Cuba we would love to stay at your place again! Best, Jakob”
Leonie, Germany, 2018
This casa is such a lovely place with an awesome terrace from where you can watch the sunset over the city! It is well located close to the city center and also close to the bus station, both you can reach in short walking time. The room is exactly as described with everything you need for your stay in Cuba. Casanara is managed by a cordially family and everyone is so friendly and helpful. We directly felt welcomed as we arrived. I recommend this place to everyone who is looking for a place to stay in Santiago de Cuba. And if you stay in this casa you should definitely eat dinner there once, it is so great and delicious.
Thiago, England, 2018
“We loved it here - we were made to feel so welcome...which counts all the more when (as we did) you arrive after a very long bus journey. The room, house and facilities were perfect. The location is great - close to the bus station but within walking distance of many sights. Most of all the food is just excellent - the best we had in Cuba - thank you!”
Corinna & Franca, Switzerland, 2018
I would like to thank you for the great trip that you organized for me and my friend. We had a wonderful stay in L'Havana, Trinidad and Santiago. We did the transfer with the taxi that you organized and it was confortable and the drivers very punctual. The breakfast we had was always good and with fresh fruits. The people of the "casas particulares" were very nice to us and advise us for what to do and what to see.
Milena in Santiago cooked wonderful plates during the evenings! We were out for dinner only 1 night because it was one of the best meal we had in Casanara in Santiago.
We danced a lot and stay in the casas particulares is the best way to know people!
Thank you again Casanara!
Corinna & Franca from Switzerland
Congrats, Casanara! You’ve earned Superhost 4 times in a row, which means you’ve unlocked a Superhost bonus. It’s a little extra thanks for the extra care you put in to hosting.
Scott, USA, 2018
“perfect location, close to Via Azul bus station and an easy walk into the centro historico. best of all was the warm welcome i got, despite an unexpectedly late arrival and an inability to communicate my situation (because Cuba). if i ever get back to Santiago, this is my spot!!!”
Sharon & Jens, Germany, 2018
“Unsere Erfahrungen mit Casanara waren außergewöhnlich! Ein perfekter Service auf sehr hohem Niveau! Das Zimmer ist groß und sauber, das Bad riesig und ebenso blitzsauber! Eine Wohltat nach vielen casas mit kleinem Zimmer und winzigem Bad. Wir haben unsere 3 wöchige Reise komplett mit dem privaten Taxi Service von Casanara bestritten, die beste Entscheidung überhaupt! Der Preis sehr, sehr fair und an jedem Abreisetag zur nächsten Station stand der Fahrer pünktlich vor der Tür. Auch kurzfristige Änderungen in unserer Route stellten kein Problem dar. Für uns war es ein großes Glück, Casanara gefunden zu haben, wir können die Casa selbst wie auch den gesamten Service wärmstens empfehlen!! Danke für alles!”
“Our experience with casanara was extraordinary. A perfect service of a very high level! The room was large, clean and the bath huge and squeaky-clean. A real blessing after the casas with small rooms and tiny bathrooms. Our whole trip of 3 weeks with a private taxi service was fully organised by casanara, the best decision ever! The price was very, very fair and the driver was always on time at our door on each departure day to take us to our next destination. Even short-term changes for our route were never a problem. We consider us extremely lucky to have found casanara and we can warmly recommend this casa and the complete service! Thank you for everything!”
Sharon & Jens
Adam, Switzerland, 2018
"Very nice room with a lovely roof top terrace in the casa. Very welcoming host whom was very helpful. Certainly recommend and would stay again.”
Sigrid und Hans, Germany , 2018
Hallo, ich denke ich kann meine Nachricht in Deutsch schreiben. Wir möchten uns für den tollen Aufenthalt bedanken. Casanara ist ein super Host, freundlich zuvorkommend und hilfsbereit. Das Zimmer ist sehr schön groß und gemütlich eingerichtet. Das Bett ist das BESTE auf Cuba!! Das Frühstück wurde täglich nach unsren Wünschen zubereitet und selbst bei unserer frühen Abreise wurden wir mit einem frischen Kaffee verabschiedet. Rundum war alles Klasse auch der Ausflug den wir zum Wasserfall und an die Playa gemacht haben war ein Volltreffer.
Da ich nicht „offiziell“ buchen konnte weiß ich nicht ob eine Bewertung auf Arbnb möglich ist. Ich werde das nach unserer Rückkehr prüfen.
Vielen Dank und liebe Grüße
Sigrid + Hans
Oslavdo, Brazil. 2018
Adoramos ficar hospedados na Casanara. A Milena, que administra o local é muito simpatica e atenciosa, além de excelente cozinheira. Recomendo.”
Eva, Italy, 2017
my experience in casanara has been great!
I've spent there 4 nights in august 2017.
The owners are really friendly and more than happy to give you suggestions and advices.
The room is amazing, the best one i found in Cuba (I spent 30 days inCuba and almost all of them in casa particulares!).
It is very big, comfortable bed, fridge, huge bathroom and a silent air condition!!!
I had a breakfast and a dinner at the casa and everything was really good! the fish I had has been fished by a friend of the family and it was super tasty!
I also had a day trip arranged by the owners with a local guide (the fisherman friend of the family) who brought me to a waterfall taking a local bus (finally i could have had a real cuban experience!). We also spent some time to a beach where the cuban people go and then a waterfront lunch (super fresh fish!) with a lovely nap.
The philosophy under casanara (cultural exchance where all the different cultures can learn from each other) is an additional reason to choose this casa particular.
What else could I say? Just do it and try this experience yourself!!!
Eva from Italy
Michael, Germany, 2017
“The casa is owned by a very nice and polite family. Everything was fine with the bedroom and the bathroom. The breakfast we added for 5CUC per person was really delicious. The fresh juice was awesome! It takes only 10 minutes to walk downtown. Thank you for arranging a transport to Holguin. I can highly recommend this casa!”
Brigitte, Switzerland, 2017
Dear Casanara family
I would like to thank you for a memorable stay at your house. Everything was fantastic since the beginning at the airport of Holguin, the taxi arranged by you was there waiting for me. Very reliable! Your house is well located within walking distance to bus Viazul and train station, WI-FI hotspots and shopping streets, park and cathedral. The room is super nice and very clean! Having toured the city with the Old-timer was top to do as experience! The bike tour is a good experience as well. Your accommodation was super and the food you prepare is excellent. Your terrace is charming and everything was wonderful at your place. The tour on the beach was also a good experience and I absolutely recommend it. I really appreciate everything you did for me (including the free salsa lesson), you always were very attentive to any request. Lastly, I wish all the best for the family and casanara. Sincerely. Brigitte
Luckasz, Polonia, 2017
very good place to stay in Santiago. Well equiped and stylish. Breakfasts were very good. Our hosts ware very helpful. A place to be recammanded.”
Kathrin, Germany, 2017
"Das Casa liegt sehr zentral, die Viazul-Station sowie das Zentrum sind in einigen Minuten zu Fuß erreichbar. Wir sind mit dem Nachtbus eine halbe Stunde vor geplanter Ankunft angekommen und dann direkt zur Casa, wo wir bereits vor offiziellem Check-in unsere Koffer abstellen konnten. Im Nachhinein hat sich noch herausgestellt, dass sogar eine Abholung vom Busbahnhof organisiert gewesen wäre. Da wir jedoch zu früh angekommen sind, hatte sich das überschnitten. Das Frühstück war das Beste, dass wir auf unserem Kuba-Trip hatten. :) Das Zimmer und das Bad sind sehr groß und sauber.”
Pamela, France, 2017
“Accueil soignée. Proche de tout (Viazul et centre historique). Grande chambre spacieuse et confortable.”
Linda and Frank, Germany, 2017
"We stayed four nights at Casanara and it was a great time. The room was nice and clean and we also could use the beautiful roof terrace. Our hosts Milena and Yordi were very friendly and helpful all the time. Breakfast and Dinner were very delicious. Thank you for everything."
Sonia, France, 2017
“Logement très propre, propriétaires très gentils, ils sont venus nous récupérer à la gare Viazul et de toutes les casa que nous avons pu faire ce sont bien les seuls. La propriétaire vous sert des déjeuners copieux et très bons avec du pain grillé, du bon miel de qualité et du bon fromage, sans parler de ses talents de cuisine. Nous avons mangé un poisson chacun (assez gros) et délicieux, il avait mariné dans du citron, un régal, la chambre est très spacieuse, la maison très charmante, une casa que nous recommandons vivement, et si nous devions retourner à Santiago de Cuba nous retournerions chez eux à 100%, merci pour tout!”
Hu Ysuan, Taiwan, 2017
“A nice and comfortable place. The owner is kind and loves to answer any of questions. The breakfast and dinner is so great. So,I would like to recommend it.”
Johansonn, Sweden, 2017
"Casanaras boende var ett av de bästa boendena under vår tre veckor långa. Utomordentlig service och väldigt hjälpsamma med allt du kan önska dig. Bara för att nämna några av de positiva upplevelserna. De erbjöd upphämtning på Viazul busstation utan kostnad. De hjälpte oss pruta ner priset på taxin vi anlände i till boendet. De följde med och visade oss en bra restaurang i närheten och var vi kunde köpa rom och cigarrer. Läget är bra, en kort promenad på ca 15 min från stadskärnan, och ca 5 min från Viazul. Rummet är fint med all utrustning man behöver. Vi stördes av grannen vid något tillfälle men det är inte Casanaras fel. Casanaras boende rekommenderas varmt!
Guillaume, France , 2017
“Nous avons passé une très bonne nuit chambre accueillante et hôte bienveillant. Nous recommandons"
Raymond and Roswitha, Germany, 2017
“As the title says, Casanera provided a charming and welcoming atmosphere where one can relax after a day in the heat of Santiago. The room with ensuite bathroom was clean with quiet and good air conditioning. The fridge was well stocked with soft drinks and alcohols. The breakfast and dinners prepared by Milena were delicious. The organized trips (inquire with the hosts Jordi and Milena) literally off the beaten track (waterfall, Cuban resort beach, countryside, public transport by truck, snorkeling at a local Cuban beach,...) were great experiences, thanks to our guide and expert spearfisherman, Alexandre. Sharing a cigar and some rum with the hosts and Alexander on the roof terrace at the end of the day made our stay even more pleasant. We would definitely stay there again.”
Beate and Emanuel Zifreund, Germany, 2017
we are back in Germany and want to say Thank you for CasaNara.We enjoyed very much the stay with your family .The room including the private bathroom is very comfortable and Milenias dinner was much better than in a hotel.The location in Santiago de Cuba is perfect.You can walk to the old city with the places of interest and the tobacco and the rum factory and to the famous cemetry.The train station and the Viazul bus station is also nearby and a secured parking is in front of the house.
It is out of questions that we can recommend CasaNara.Can we write a reference letter or our comments somewhere on the website?
Bill, USA, 2017
"Had a nice stay at Casanara's. They made sure that I was happy and the home is well kept and the room was spotless and well appointed with water, beer, wine, etc. The A/C works great and the roof top terrace is nice at sunrise and sunset. The optional meals were all plentiful and delicious! When I return, I would definitely stay here again
Private comment from Bill to CASANARA on Airbnb: "Thanks for all your help while I was in Cuba! Your home was the nicest I stayed in while in Cuba and was very convenient to the bus station. ”
Evgeniya, Russia, 2017
"Casanara was a very good base for exploring Santiago. Very clean, comfortable and spacious room with good air-con, also it was very conveninent to have a refrigerator in the room stocked with water, soft drinks and beer as a kind of minibar (this is an extra, but good value). And we very much enjoyed the roof terrace with rocking chairs, nice to sit there in the evenings gazing at the stars and listening to the noises of the neighborhood. Meals are also good, we had very filling breakfast every day and asked for dinner a couple of times, and it was quite delicious. Location is not exactly central, but the distance to Parque Cespedes etc. is easily walkable. Of the neighborhood attractions definitely recommend walking in the 'Malecon' in the evening and going to the brewery across the road from it (Puerto del Rey) for a beer and maybe some simple dinner and live music, the place has a very authentic local feel (and more than reasonable prices). My husband and I both liked our stay at Casanara a lot!"
Ron, USA, 2017
"A new and clean facility, close enough to the old town center, but far enough from tourist herrusers. I had some good talks with the owner (in English) about the changes Cuba is undergoing, and he also showed around.
Ege, Turkey, 2017
"My stay in casanara was awsome, their casa is located 7-8 minutes by walking to the main street, they can arrange you many activities just tell then what you want and what you need! Room was very clean and well designed you can relax easly, they have opportunity to rent a bike and have a great guide named "alex" :) , the dinners are also awsome if you are a seafood lover you should try all ! Values are even fair , the neighborhood of the casa is safe , they have many good coctails btw , if you planning a little trip to satiago dont pass this place to see real cuba life and culture . Burası gerçekten harika bir yer merkeze yürüme mesafesinde ve fiyat olarak oldukça uygun gerçekten çok şirin bir aileleri var santiagoya yolunuz düşerse burayı düşünün, bu insanlar iyi insanlar alexle plaja gidin taze deniz mahsulleriyle yemekler yiyin denize dalın çıkın çok keyif alcaksınız mercan resifinden yemekler oldukça keyifli kahvaltıda tropik meyvelerle keyif yapın sanitago yu gezmek için iyi bir nokta burası iyi tatiller!"
Joyce and Jasper, Holland, 2017
"We loved our stay with you in Santiago de Cuba! Eating at your place was great, the fish we had was delicious! The room was clean, spacious and comfortable. Also breakfast was good, we loved the Zapote, yummi! Thank you so much for your hospitality! Saludos Joyce y Jasper"
Ljerka, USA, 2017
"Great location, accommodations and lovely people. Fantastic experience and value comparing how I was treated in Havana...Santiago is definitely real Cuba, and Satigueros remain real Cubans! Thanks for everything, Casanara!"
Christina and Jaime, USA, 2017
"The Casanara family and their guest quarters are simply the best. We stayed with them for 7 days. Their house is located in the city, within walking distance to everything, but in a quiet, residential section. (As almost everywhere, there are chickens and dogs and cats in the surrounding properties, but they just added to the charm.) Let me start by first describing the room and bathroom: clean, spacious, wonderfully comfortable and large bed, stocked refrigerator with freezer in the room, brand new A/C, closet space, reliable water pressure and hot shower.....the best place we've stayed at in Cuba (and this was our second time). If you also want breakfast and/or dinner, Milena prepares wonderful meals and you never go hungry. (Breakfast and dinner cost extra, of course, but at extremely reasonable prices!) Moreover, their employee/friend Alexander is a spearfisherman extraordinaire, so you can also get freshly caught seafood! This family takes care of you from A-Z, whether arranging for taxis or a friendly guide to the city or an excursion into the countryside. Above all, these are wonderful, warm, friendly people who enjoy talking to you if you speak Spanish, and make you feel like part of their family if you choose to do so. Our most memorable evening in Santiago was the one where we shared a dinner of grilled pork on their rooftop terrace with them, and talked late into the night, as much as our limited Spanish would allow. This is a hard-working young family with a vision and a passion for all they do. If we go back to Santiago, there is no question in my mind where we will be staying. It was really, really sad to say good-bye!"
Reply from CASANARA
Dear Christina & Jaime. Thanks a lot for your kind words of appreciation about our place and us, we really appreciate it so much. We from CASANARA strive for genuine hospitality and excellence service to everyone. Come back anytime, you are always welcome! Kindest regards, CASANARA family and friends
Your family (including Alexander and Jenni) is what made our vacation so special. You took care of everything, even anticipating our drinking water needs (keeping the fridge stocked with water), having Yamel be our guide in the city, cooking wonderful food, and enveloping us in your family. It was so sad to say good-bye and we miss you! There is really nothing you can improve on for your future guests! I will write soon in Spanish......this week is very busy for me.
Marianne, Switzerland, 2017
Superschöne Unterkunft, sehr nette, hilfsbereite junge Familie, exzellentes Essen, sehr zu empfehlen!!
Natalie and Daniel, Germany, 2017
Very clean and lovely place. Good location for the bus station (5min walk) and city center (10min). Very nice and charming hosts and the apartment is very spacious, extremely clean and with lots of lovely details. They even have all international plugs in the room in case you forgot a charger. Try the food, it's delicious and healthy! We would come again! Thank you for everything
Reply from casanara
Dear Natalie and Daniel. Thanks a lot for your kind words of appreciation about our place and us. We from CASANARA strive for genuine hospitality and excellence service to everyone! it is really a pleasure for us to make our guest happy and comfortable. You are always welcome to Santiago de Cuba and our place. See you back soon. Kindest regards from CASANARA family and friends
Thank you so much! This was such a lovely stay and day at the beach! I will do some promotion for your great business! Stay as awesome a we experienced it with you 😊
Kartike, India, 2017
"Beautiful place. Amazing hosts. They went out of their way to give us a great time and memorable experience. Love Santiago de Cuba and would come back and stay here again."
Rreply from Casanara:
Dear Kartike and Marcela Many thanks for your kind comments. It is a pleasure for us to make our guest to feel happy and comfortable in CASANARA B&B Kindest regards CASANARA family
Private feedback Kartike:
"Thank you so very much for a wonderful stay and for giving us a great day at the beach in a truly authenticate Cuban experience."
Brigitte and Georg, Germany, 2017
"Jordi und Milena waren die besten Gastgeber auf unserer ganzen Cuba-Reise.. Sie sind herzlich und helfen einem immer weiter, und sie sind unglaublich gut vernetzt. Das ist in Kuba wichtig. Milena kocht fantastisch, wir haben jeden Abend dort gegessen. Das Zimmer ist groß und sauber und es gibt ein perfektes Bad, das auch wunderbar gross ist. Das Haus liegt perfekt zwischen dem Viazul - Busterminal und der Innenstadt, beides in ein paar Minuten zu Fuss zu erreichen. Auf Wunsch können sie auch Radtouren, Stadtführungen und Beachtripps mit supernetten local Guides organisieren. Für uns ist das die beste Unterkunft in Santiago und wir würden jederzeit wieder hingehen "!
Reply from Casanara:
Dear Brigitte, Dear Georg, thank you very very much for your kind comments and sincere commpliments about us and our CASANARA B&B! It always is a pleasure for us to make our guests happy and comfortable. We all look forward to seeing you back soon! Kindest regards CASANARA family
"Hi Jordi, Hi Milena, we spent a wonderful time in your house. Thank you so much for the lovely room, great superclean bathroom and the amazing roof terrace, which is perfect to relax after a busy day in Santiago. Thanks also for organizing our individual trips, always guided by charming local people - so we got a wonderful insight look to Cuban live and the beaches nearby. Breakfast and dinner were extraordinary, we would suggest Milena as "Chef of the year in Cuba". We already recommended your house to nice fellow travelers, and we hope that we ourselves will come back one day - you and your house will certainly be our first choice then ! Hugs from Brigitte and Georg"
Jessica and Rocco, Switzerland, 2017
"We had a great time during our stay in Casanara B&B. We have been welcomed in a friendly way and we have very much appreciated the comfort of the room which is very much clean and well equipped. We also had dinner at casanara, the good food served in the beautiful patio was fantastic!!! We will remember it forever! The house has also a beautiful terrace on the roof which offers a gorgeous sight of the nice city of Santiago de Cuba. The owners were available at anytime for giving information and suggestion. We strongly recommend this place to anyone that is looking for a lovely and charming place to feel like at home. Thanks casanara, we will certainly come back again!"
Reply from Casanara:
Dear Jessica We like to thank you very much for your kind comments. It is important for us to know, that our guests are comfortable during their stay at Casanara B&B and a pleasure for us to provide everything to make them happy. We all look forward to seeing you back in the near future! Kindest regards CASANARA family
Lorenzo and Giorgia, Italy, 2017
"We want to say thanks to Casanara for letting us enjoy their quiet, relaxing and charming ambiance place! It is really as described on the internet pages and it was the best house we stayed in Cuba! The host are very nice and friendly. Once we get into the house, the warm greeting and smile created and inmmediate relaxation and the efficiency of the host was first-rate We also enjoyed very much our stay in Santiago de Cuba and especially the small nice oustanding roof garden of the house. The room including the private bathroom is very comfortable and as clean as any high standard hotel in Europe!!! The complete house is nice, you can admire that the host has love for details, nice things and fine living, which is difficult to find in Cuba. The dinner prepared by the hosts was much better than in a hotel!!! Not only the food was extraordinary and exquisite, also the support and help of all kinds was pleasant. They also rent bikes and organize tours, all at a super reasonable price. They also organized a seafood picnic at a house they own on the beach…all very good and not too touristic but authentic real Cuba. We absolutely recommend it! The location in Santiago de Cuba is perfect. You can walk to the old city with various places of interest and the tobacco and the rum factory and to the famous Santa Efigenia Cemetery. The train station and the Viazul bus station is also nearby and a guarded and secured parking is in front of the house. We really apreciated everything and highly recommend CASANARA B&B! Muchas Gracias!! Hasta la vista!"
Anais, USA, 2016 casanara casanara
"Very accommodating with our unpredictable schedule, thank you!"
Alessandra, Italy, 2016
"Casanara was the best house we slept in Cuba. Charming, clean, equipped, very comfortable (very good bed, a furnished fridge and toilet), with a beautiful terrace and a great breakfast. But what we loved the most were the hosts: a brilliant, gentle, always available but never intrusive young couple of Santiago. We wish them all the bests! Casanara ha sido la mejor casa en que nos hemos quedado en Cuba. Hermosa, limpia, muy còmoda (una muy buena cama, una nevera con todo y un baño equipado), con una linda teraza y ricos desayunos. Pero lo que mas nos gustò fueron los huespedes: una pareja de jovenes santiagueros de buena conversaciòn, amables, siempre disponibles y discretos. Les deseamos lo mejor! Alessandra and Jacopo"
casanara casanara casanara